SmartBike Lab

SmartBike Lab is an innovative smartphone application designed exclusively for electric bicycle stores and suppliers. Developed by MAHLE SmartBike Systems, this app serves as a technical support and diagnosis tool for any MAHLE SmartBike System. Compatible with a wide range of MAHLE SmartBike products and systems, it revolutionizes the way electric bike maintenance is conducted. By connecting the eBike to the user's mobile phone, the app enables direct procedures such as diagnosis, repair, set-up, component replacement, and even software updates in case of malfunction. With a User Account authorized by the brand, stores can effortlessly operate this powerful application. Furthermore, all procedures performed on compliant eBikes are conveniently saved on the cloud for future reference. SmartBike Lab sets the new standard in electric bike maintenance.

Features of SmartBike Lab:

- Convenient Technical Support: The app provides a convenient way for stores and suppliers of electric bicycles to access technical support and diagnosis. Instead of having to contact customer service or consult a manual, technicians can use the app to troubleshoot issues and make repairs more efficiently.

- Compatibility with Multiple Brands: The app is compatible with most products and systems designed by MAHLE SmartBikes, as well as technologies from other electric bicycle manufacturing brands. This makes it a versatile tool that can be used across different brands and models, eliminating the need for multiple diagnostic tools.

- Direct Connection to eBike: With the app, technicians can connect their mobile phones directly to the eBike they are working on. This allows them to carry out procedures such as diagnosis, reparation, set-up, and component replacement without the need for additional equipment.

- Cloud Storage for Future Reference: All procedures carried out on compliant eBikes using the app are saved on the cloud. This means that technicians can easily access and reference past diagnostic reports and repair records, making it easier to track the history of each eBike and provide more accurate service.

FAQs:

- How do I access the app?

To access the app, stores and suppliers need to have a User Account authorized and provided by MAHLE SmartBike. This account will enable them to operate the application and access its features.

- Can I use the app with non-MAHLE eBikes?

Yes, the app is compatible with technologies from other electric bicycle manufacturing brands. However, it is important to note that it is specifically designed to work seamlessly with MAHLE SmartBike Systems, so some features may not be available or fully supported for non-MAHLE eBikes.

- Are the diagnostic reports and repair records saved locally or in the cloud?

All procedures carried out using the app are saved on the cloud. This ensures that the data is securely stored and accessible from anywhere, allowing technicians to easily reference past records and track the history of each eBike.

Conclusion:

SmartBike Lab app is a powerful tool for stores and suppliers of electric bicycles. Its convenient technical support features, compatibility with multiple brands, direct connection to eBike, and cloud storage for future reference make it an attractive choice for technicians. With this app, users can efficiently diagnose and repair eBikes, regardless of the brand, while also keeping detailed records for each bike. So if you're in the electric bicycle industry, the app is a must-have for improving your technical service capabilities.