Shop: All your favorite brands

Wolfey Wolfey

The only thing stopping me from giving g a perfect 5 stars is the tracking. Sometimes it doesn't update up un.til I get my package. Makes me think it got lost or stuck, but aside from that, everything else is perfect

Jan 01, 2025 13:16:57

Adrianne Kaya

the tracking doesn't update accurately and gets stuck on previous status but when it does work it's nice. it gets annoying when there are duplicate tracking, one from the store and other from the carrier for the same product.

Jan 01, 2025 12:55:14

Rich Watkins

Started using this app rrecently because I got tired of, getting the tracking info from shipper and then going to carrier website to get updates. Over and over again for the same orders. Impressed by the detail and the range of shippers covered. Keep up the good work.

Jan 01, 2025 06:14:01

Tony Angeline

I'm furious with Shopify. On 5/3, using the App I bought 2 pairs of Converse sneakers from CC BigSale & and they disappeared with my money! I rec'd an email confirming the purchase, but when I click on Visit Store the message is Products Unavailable. When i click on website URL provided or pics of sneakers i bought a Something Wrong message appears. Your Help pages are useless. I've emailed store 3 times but no response. I hope someone contacts me because next step is BBB! Thank you, Tony A.

Jan 01, 2025 05:22:27

Chrys LoScerbo

Great real time shipment tracking, history of purchases and communication channels for concerns to be sorted. Only issue was inconsistent info on 1 tracking showed both set to arrive at time range, while another page said delivered but it arrived the same day, earlier than expected

Dec 31, 2024 17:45:19

Brian Moore

Suggestion: Make the app smart enough to combine shipping emails with the same tracking number. If I get a shipping notification email from the seller, and another from USPS/UPS/FedEx with the same tracking number, don't show them as two different packages.

Dec 30, 2024 22:55:24

Shey Hughbanks

I got ripped off by this app because I placed an order through this app at one of their businesses, " Furniture Factory Store" and never received shipping nor could get a reply or any communication from the store or the shop app. Apparently, you have to have an order thru shop app that was delivered and go through it to be able to contact someone through shop. Well this was my first order so I'm screwed out of my $86. Not a legit app. UPDATE: Can't review order now, please fix

Dec 29, 2024 23:00:38

Lexi Cole

If I could give NEGATIVE stars I would. This is the WORST APP I HAVE EVER USED IN MY LIFE. On top of the app being horrendous, one of the merchants (Green Canteen) took my money for a cup bought back in MARCH. It is now June 1st, I have not received my item or a refund which I requested from the merchant many times, no response. I just reported it through the app itself to which a message appeared that they will do NOTHING any issues. My bank could not refund me either. AVOID AT THIS ALL COSTS.

Dec 28, 2024 05:26:32

Luca Bnz

Rubbish app, wants to get access to my email, send notifications, know my address… why do I need to install ana pp jus tto track where my parcels are?! Let me do it in the browser, from desktop! Eventually I could not do it, because there's no explanations, and orders have no tracking number associated to them so the order summary that I've received via email just tells me to download the app but doesn't tell me how to make it work, and the UX is terrible.

Dec 28, 2024 00:27:55