DSB
-
4
- 472 Votes
- 2.8.0.11748 Version
- 10.50M Size
About
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Introduction
With the DSB app, your journey just got a whole lot easier. From buying tickets to checking in and getting real-time traffic updates, this app has you covered. Whether you need to purchase tickets, make seat reservations, or buy commuter cards, everything can be done conveniently from your phone. You can even earn points for snacks on your journey! With the option to create a DSB Plus profile, you get access to even more great features. And if you ever run into any issues, the Customer Center is just a call away. Download the app today and simplify your commuting experience!
Features of DSB:
> Convenience: The app allows you to easily buy tickets, make seat reservations, and access current traffic information all in one place.
> Flexibility: Purchase and renew commuter cards, Øresund cards, or try Commute20 for a more tailored commuting experience.
> Personalization: Create a DSB Plus profile to access additional products and services, transfer tickets, receive notifications, and earn points for snacks on your journey.
> Refund Options: Easily refund tickets and cards following the current rules directly within the app.
FAQs:
> Can I use the app without creating a DSB Plus profile?
Yes, you can use the app as a guest without creating a profile, but creating a profile unlocks access to more features and services.
> How do I refund tickets and cards in the app?
You can refund tickets and cards within the app following the current rules for refunds.
> What should I do if I encounter errors with my DSB tickets and cards?
If you experience any issues with your tickets and cards, contact the Customer Center by phone or visit their website for assistance.
Conclusion:
With the app, your commuting experience becomes more convenient, flexible, and personalized. From purchasing tickets to receiving notifications about your journey, the app is designed to streamline your travel experience. Whether you're a guest user or a Plus member, the app offers a range of features to enhance your commuting experience. Refund options and customer support ensure a smooth and hassle-free experience for all users. Download the DSB app today to simplify your commuting routine.
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Comments
Peter J Lennartsson
Completely wortless app, try to get a train ticket all options I get is buss and metro, it's a train station, why wouldn't there be trains going to and from it??? Edit: Great that you get a reply in Danish to your comment in English. Really show how much they care about your comments. I tried to find Copenhagen Airport, Københavns Lufthavn, København hovedbanegård, København H, København C, CPH Lufthavn .. All suggestions I got, if the location was found at all was metro or bus, NOT trains. but of course , it is someone else fault .. it is always someone else fault .
Nov 03, 2024 03:06:43
Ishani D Mahanama
My Tarin was late on a weekday. It was not updated with the correct time it would reach which made me change the platforms and catch another train and bought again seat reservation but guess what it was also delayed by 15 minutes and counting right now. The money you spend is not worth for this service they provide After note: the seats were also not updated to cottect wagon number. We had to walk up and down looking for officers
Nov 02, 2024 13:58:55
A Google user
The app doesn't allow me to take a screenshot of my ticket nor send it to my email. It also doesn't sync with the web profile, so if you buy a ticket in the app you can't see it in the website.
Nov 02, 2024 04:08:07
Zach Jensen
Something went wrong, please try again later. That is a phrase that happens too often with this app. Unfortunately when it comes to an app which is the line between you being able to showing your ticket and getting a fine, it suck.
Nov 01, 2024 17:47:41
A Google user
I was charged 3 times instead of 1 when I was purchasing bus tickets. Also, another day I was receiving message "Error from BE: cannot parse json" when I was trying to choose destination point. Force stop and re-open of app didn't help.
Nov 01, 2024 15:37:28
A Google user
Has worked OK so far, but now I need to renew my commuter card and I only get error messages "oops something went wrong". Seems like a pretty essential function that is missing.
Nov 01, 2024 04:48:11
Gurbhej Chahal
Its far behind , App is not even able to fulfill basic needs of a customer. I booked ticket via app and an email without pdf billet received and now I am not able to claim the ticket price from my employer. Even DSB salg and service team cant help . Guys try to book alwayd from website not from app. Very bad experience.
Nov 01, 2024 01:59:38
Andreas Sebastian Nielsen (Corrosive Hazards)
Oh look! Another review to tell how bad this app is. Yes we're still at the point were they still haven't upped the server capacity to counter for the big traffic of so many Danes having to order seat reservations everyday to even show up at work. Yes this shows how much of a money machine this app has become. Yes some ticket checkers are pretty understandable but this still isn't a reliable way to have a fully working week even when you have to take Covid tests since you'll most likely be late
Oct 31, 2024 14:11:59
Peter Wielander
Very smooth app. It would be nice if there was more payment options, like apple/google pay, or if you could at least autofill card details through a password manager
Oct 30, 2024 23:35:17